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Contact Information
The absolute quickest way to contact is email, as it is answered 24 hours a day, 7 days a week and answered back promptly, or you can call us at 913-568-5314 Monday through Friday from 7:00 am-5:00 pm central time. Shipping and Delivery Information. Standard Delivery We ship UPS and via USPS. We ship all orders ground or most economical way unless otherwise requested by the shipper. We charge actual shipping rates, no packaging or handling fees. These rates only apply to the continental US.
Most orders ship within 2 business days, holidays and weekends do not apply as most carriers do not accept packages for delivery on these days.
Generally, delivery time is 4-5 working days after order is shipped in the Midwest and 5-8 working days in other areas. We do provide tracking numbers so you can view your order progress online.
We can ship outside the continental US and Canada, you would have to email your item information, and complete shipping destination or request a weight and dimensions and you can go to www.ups.com or www.usps.com to calculate the rates for the various services and shipping methods available.
We do not accept international orders or any orders overseas.
Rush Delivery
We can ship most items via an upgraded service such as 2nd day air, Next day air via UPS at the customers expense. You can request a weight and dimension via this email link or call us at 913-568-5314 so that we can check inventory to guarantee shipment and delivery. Returns We represent all items as fully and accurately as possible and try to ensure the highest possible quality. We always accept returns with the exception of special cut, printed or special order merchandise and seasonal merchandise cannot be returned within 7 days of the Holiday.
All returns must be made within 7 days of receiving the items.
We will refund the items minus the actual shipping cost which is sometimes higher than the flat rate our cart calculates.
Where you request a refund that is no fault of Diy Papers, we ask that you use the same shipping container, please include your name and reason for return and email or call ahead so we know to look for it. Upon receiving it back in it's original condition, we will process your refund minus our actual shipping cost.
We do not accept opened, damaged or partial quantities of any items.
Do not return the items to the mill of origin is shipped direct. Returns go to Diy Papers - 421 North Spruce, Gardner, Ks 66030
In the event of the need for a replacement item or item missing, please notify us within 48 hours after receipt of order so that we have a chance to respond in a timely fashion.
Ordering and Payment Information
You can click the above links to sign up for a Paypal account or it will be offered when you check out through our shopping cart.
You can safely order online through Paypal using your checking account or credit cards or read the information following the Paypal diagram for more options.
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Can I use a credit card or checking
account with PayPal and how safe is it?
Yes, you can use Visa, MasterCard,
Discover, and American Express with PayPal as well as your checking